#Fedex billing customer service how to

Bare in mind that weather issues are the most often reason for being rejected and that weather events are often not visible in your tracking Confirm your Refund!įedEx’s system will sometimes approve your refund but fail to process it meaning that you won’t always get the money that you’ve been promised. FedEx will then give you a response to your Refund Request. FedEx Express and FedEx Ground accounts are available in FedEx Billing Online. You can call this number Monday through Friday, 7 a.m. You can use this number for international calls as well as US information.

Fill in the Tracking Number and Invoice Number, or the last four digits of your credit card numberģ. Follow the automated prompts to connect to a FedEx representative. Select either ground or express and whether you pay via a FedEx invoice or credit cardĢ. FedEx’s Billing Adjustment Page is currently not working.

#Fedex billing customer service how to

In this guide we will cover how to request a late package refund from FedEx through their Billing Adjustment page. CUSTOMER SERVICE/BILLING CLERK/HR ASSIST (Former Employee) - Irving, TX. Small Business Center FedEx Service Guide Account Management Tools Frequently Asked Questions File a Claim Billing & Invoicing Customer. Call 1.800.GoFedEx 1.800.463.3339 to resolve any issues you cant easily resolve through. You can either call in to FedEx’s toll-free number, 18, or you can fill out a refund request through FedEx’s Billing Adjustment page. Reviews from FedEx employees about working as a Billing Clerk at FedEx. resolve tracking, claims, billing or invoice issues, and much more.

Is your package’s ship date, or invoice date, within 15 days?ĭoes it still look late? Get your Money Back!Īs a customer of FedEx, you have two primary methods of getting a refund on a late package.

Check the package’s tracking for weather events, custom delays, or other unavoidable delays.It may not be what you think (How to check commitment date guide) Check the commitment date on the package.Use our payment portal to submit a payment without logging in (FedEx Express. Billing Online to make one-time or recurring payments for FedEx Express, FedEx Ground, or FedEx Freight invoices. You can: Log in to your account and submit payment by credit card or Electronic Funds Transfer (EFT). First check these three key points to make sure that your package’s charges have a chance at being refunded. You have several options for paying your FedEx bill. If you have a late FedEx package, you may be entitled to a refund.